Software/App Expertise
Adobe Suite (Photoshop, InDesign, Lightroom, Premier Rush & Pro)
Canva
TikTok
Youtube
X
Hubspot
SOCi
Experience
Nov 2025 - Present
Romp n' Roll
Charlotte, NC
Store Manager
Responsible for leading store operations ensuring a safe, clean and welcoming environment. Assist with membership sales, trial conversions and birthday party bookings. Train and support staff to ensure class and event execution is to Romp n’ Roll standards. Handle customer and staff concerns and escalate issues appropriately. Generate email and text marketing campaigns to drive sales and bookings from potential leads and members.
Sept 2025 - Present
Encouraged Moments
Freelance Content Producer
Specialized in generating captivating content for weddings, events, and small brands. My focus is on capturing behind-the-scenes moments and promotional materials tailored for social media. I honed my filming and editing skills, ensuring that every piece of content was visually appealing and trend-conscious.
Nov 2025 - Feb 2026
Delk Develops LLC
Charlotte , NC
Marketing Assistant
Assist with content creation for social media accounts assigned by the Marketing Director. Responsible for managing and maintaining the monthly content calendar. Collaborated with the Marketing Director on creative campaign ideas and seasonal promotions. Captured or coordinated behind-the-scenes content for weddings and events.
Key Insights
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In three months increased follower count by 35%
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Increased engagement by nearly 2,000%
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Increased accounts reached by 537%
April 2022 - Nov 2025
Key Insights
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Awarded Account Specialist of the month twice within my first year
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Awarded Team of the year two times back-to-back (2023 & 2024)
National Gypsum Company
Account Specialist
Responsible for delivering exceptional service to our B2B customers by effectively processing orders, managing special requests, and cultivating strong, long-lasting relationships. Managed high volumes of inbound customer calls and inquiries with a focus on delivering exceptional customer experiences. Maintained high level of communication between field sales, plant teams, and external customer groups.
Sept 2020 - April 2022
Kumon Math & Reading Center
Communications Specialist
Responsible for the communication of student success and challenges to parents, responding to requests and questions made by parents. In charge of navigating the education data entry system and utilizing the necessary channels to follow up with new client leads. Coordinator of events for staff, parents and students of the center, while handling social media platforms and share marketing ideas to the upper management.
June 2018 - June 2020
Key Insights
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Increased engagement by 64% within the first six months
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Doubled Instagram follower count by the time the business closed during Covid
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Increased first time visitors by 10.8% within the first year.
Romp n' Roll
Harrisburg, NC
Social Media Coordinator
Responsible for the creation of content for social media to inform members of all promotions, events, and schedule changes. Managed Instagram and Facebook accounts content such as filming, editing, and sharing.
Aug 2018 - Dec 2019
SEU Carolina Extension Site
Practicum Intern
Assisted in the creation of social media, and church bulletin content such as sermon designs, note cards, Instagram stories, photography, and filming.
Education
January 2020-December 2021
Southeastern University
B.S in Communications & Mass Media
January 2020-December 2021
Southeastern University
B.S in Digital Media & Design
August 2018-December 2019
Southeastern Univeristy
A.A in General Studies
Certifications
Digital Marketing Institute & American Marketing Association
Certified Digital Marketing Professional
Professional Certified Marketer in Digital Marketing
Portfolio
